Privacy Policy

Introduction

Boba Chinese ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you provide directly to us, including:

• Email address (for account creation and authentication)
• Child's first name (optional, for personalization)

Usage Information

We automatically collect certain information about your use of our Service:

• Learning progress (lessons completed, character mastery, session history)
• Language preference (simplified or traditional Chinese)

Subscription and Purchase Information

If you purchase a Boba+ subscription through the App Store, Apple processes all payment information. We do not see or store your credit card number, billing address, or other payment details. From Apple we receive only:

• A transaction identifier (used to validate your subscription with Apple)
• The product purchased (Boba+ Annual or Boba+ Monthly) and its status (active, in trial, expired)
• Subscription start and expiration dates

We use this information solely to grant and maintain your entitlement to paid Boba+ features.

Service Providers

We use trusted third-party service providers to operate our Service. These providers only process data necessary to deliver their services on our behalf and are bound by their own privacy and security commitments:

• Google Firebase / Google Cloud — authentication, database, file storage, and serverless functions for the app
• Apple — processes subscription purchases and sends us subscription status via the App Store

We do not use third-party advertising networks, tracking pixels, or analytics SDKs that profile children for advertising.

Information We Do NOT Collect

To protect your child's privacy, we explicitly do NOT collect:

• Voice recordings or audio from your child
• Photos, videos, or camera data
• Location or GPS information
• Contact lists or social media information
• Device identifiers for tracking or advertising
• Any data for third-party advertising or marketing

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and personalize the learning experience
• Track learning progress and adapt content difficulty
• Display your child's name in the app interface
• Improve our Service and develop new features
• Provide customer support and respond to inquiries
• Send important updates about the Service

Children's Privacy (COPPA Compliance)

Boba Chinese is designed for children and we take children's privacy seriously. We comply with the Children's Online Privacy Protection Act (COPPA):

• We do not knowingly collect personal information from children under 13 without parental consent
• Parents have control over their child's account and data
• We do not collect voice recordings or audio data
• We do not sell or share children's personal information with third parties
• Parents can review, delete, or request changes to their child's information

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information:

• Data is encrypted in transit and at rest
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates
• Data is stored on secure cloud infrastructure

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Withdraw consent: Opt out of certain data collection

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@bbchinese.com